Whether you are an existing StrataNet customer or are considering joining our network, you will probably be interested to learn that we have faster plans coming soon!
We are going to be offering new “Ultra” wireless plans with speeds of up to 30 Mb/s download and 10 Mb/s upload. While we can’t yet give exact timeframes of when your area will be upgraded, we are going to start trials in the next few weeks. We’re hoping to have the upgrades rolled out network-wide by the end of this year – we will email you when this service becomes available to you.
Ideally, most of our customers will be able to receive our new Ultra plans once they go live, however in some cases your dish may need to be upgraded. We will have a better idea if your equipment needs upgrading at the conclusion of our trials – we’ll let you know if this is the case for your address.
We are also working hard to improve network reliability and consistency. A few pockets of areas have been experiencing slow-downs in peak times which will soon be resolved. We are currently rebuilding our network from the ground up, which will give us both greater capacity and reliability when the new network goes live.
For further updates, please check out our Facebook page ‘StrataNet NZ’ (https://www.facebook.com/stratanetnz/) or our Twitter feed on @StrataNetNZ (https://twitter.com/StrataNetNZ) and we will endeavor to post our progress.
We thank you for your attention and we look forward to delivering you the next generation of wireless internet!
Kind regards, The team at StrataNet.
Richard Mahoney <firstname.lastname@example.org>
Email: <email@example.com> or call 0800 030 004 for more information.